The Fastest, Most Trusted Towing Company in Smithfield, Virginia
Are you in need of a professional towing service in Smithfield, VA and the surrounding areas? Don’t waste a minute - call us today at (757) 563-1764!
Over the past several years we have been providing superior towing services to our Smithfield community. Our local business has thrived on positive reviews and customers that have had amazing service. We make it our mission every day to meet you where you are with a positive attitude and an efficient - yet safe - solution. If you are looking for a team of trustworthy professionals to get you and your vehicle from point A to point B in the quickest amount of time, for an incredibly affordable price - look no further. Smithfield Towing is the solution!
After serving the Smithfield area for so long, we’ve learned a thing or two about the area, as well as ourselves. Over the years we have built a team of highly-trained, respectful individuals whose sole purpose is to deliver superb customer service each and every time they help a customer. We make it a part of our hiring process to do background checks as well as a thorough interview to ensure they are a good fit for Smithfield Towing. The discipline in our hiring process has paid dividends - our towing team is top tier. We have built a culture within our team that is infectious. We make a point to ensure that each one of our team members are a part of the group. Without a team oriented pursuit, we would all just be one big group of drivers - which is far from the truth!
Over the past several years we have been providing superior towing services to our Smithfield community. Our local business has thrived on positive reviews and customers that have had amazing service. We make it our mission every day to meet you where you are with a positive attitude and an efficient - yet safe - solution. If you are looking for a team of trustworthy professionals to get you and your vehicle from point A to point B in the quickest amount of time, for an incredibly affordable price - look no further. Smithfield Towing is the solution!
After serving the Smithfield area for so long, we’ve learned a thing or two about the area, as well as ourselves. Over the years we have built a team of highly-trained, respectful individuals whose sole purpose is to deliver superb customer service each and every time they help a customer. We make it a part of our hiring process to do background checks as well as a thorough interview to ensure they are a good fit for Smithfield Towing. The discipline in our hiring process has paid dividends - our towing team is top tier. We have built a culture within our team that is infectious. We make a point to ensure that each one of our team members are a part of the group. Without a team oriented pursuit, we would all just be one big group of drivers - which is far from the truth!
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24/7 Towing Service in Smithfield, VA
Our Process
Before giving us a call, some of our past customers have found it helpful to get a rundown of our process here at Smithfield Towing. We want you to know that we have a specific way of doing business that is efficient and safe for your vehicle towing service needs. Over the years we have built a foundation of experience, trust, and ethics - which is rare to find all three in the auto towing industry. On top of that, we have developed step-by-step processes for each situation as well as a highly-experienced team of tow truck drivers that always put you, the customer, first. That said, let’s jump into some of the high-level pieces of our extraordinary service:
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1. You Call Us
First thing’s first, you’ve got to call a tow truck - and we hope you pick us! Once you give us a call, you’ll be in touch with one of our experienced customer service specialists to get all of the needed information from you. They will ask you where your vehicle is located, where you would like the vehicle to be towed to, and the make, model, and color of your vehicle. 2. We Come To You The customer service specialist will then reach out to the next available tow truck driver to give them your information. They will then come directly to your vehicle to initiate the tow. 9 times out of 10, it is easiest if you are with the vehicle. This makes the towing service process run smoother in that you are there for additional guidance as to your wishes. 3. We Hook It Up Once we get to the site, we start hooking up our equipment right away. It is best if your vehicle can be put into neutral, can roll on its wheels, and is in an easily accessible position. We have had previous customers with vehicles in their backyard, that don’t run, and are in a small closed-in backyard. This makes it near impossible for our big tow trucks to get into the proper position to tow your vehicle. That said, we may assess the situation once in-person to see what other machinery may be needed depending on the situation. |
4. We Safely Transport Your Vehicle
Once we’ve connected all of the appropriate equipment to ensure a safe and efficient tow service delivery, we leave with your vehicle. If you are broken down and stranded, you can ride in the tow truck to your destination. Don’t worry, our tow truck drivers are nice, easy to talk to, and will get you to your destination as quickly as possible! 5. We Disconnect Your Vehicle Just as safely and efficiently as we hook it up is the same when it comes to disconnecting your vehicle. Depending on your situation, you may be able to pay via credit card, debit card, or cash at the end of the tow. 6. We’ll See You Next Time Please give us a rating on Google to show how your experience was! We have multiple repeat customers and would love to be able to share the great towing service experiences with everyone in the area. |
A Local Tow Truck Company You Can Rely On
We offer many different services to people with vehicle troubles. After all, the last thing you want to deal with after your car breaking down is a bad tow truck experience. That is why we felt the need to fill that void - we make it our mission to provide a high-quality towing service in the Smithfield VA area, day in and day out. Some of our most commonly utilized services include:
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Our Service Locations
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I called a few other tow truck companies and they all said it would be over an hour before they could get to me - not to mention, they were rude about it. Then I called Smithfield Towing and they greeted me with a warm welcome and told me to sit tight, and that they would be there in half the time! I’d definitely recommend Smithfield Towing to anyone. - Brian L.
Contact Smithfield Towing Today!If you are in need of a reliable, affordable, exceptional tow truck service - pick up the phone and give us a call today at (757) 563-1764! Our team of highly skilled tow truck drivers are standing by waiting to assist you no matter where you are. Once you call, we’ll ask a few questions regarding your current situation and towing needs, and then determine the next steps to get you and your vehicle where you want to go quickly and safely.
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24/7 Towing Service in Smithfield, VA
Smithfield Towing was a blessing. As soon as I called, they were ready and eager to help. My car had broken down on the highway and they helped ease my stress right away. The driver showed up fast and was super helpful. It’s nice to have a local tow company you can trust, and Smithfield Towing is that company for me. I really appreciated the great customer service and have shared your number with my close family and friends. - Cindy P.
Why Use Smithfield Towing?
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TOP 5 REASONS WHY YOU SHOULD CHOOSE US
Over the many years, we’ve been able to keep our customers pleased by constantly increasing the level of service, while keeping our towing prices low. Each of our towing technicians are coached to follow our one-of-a-kind towing process, as shown below:
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WE ARE PROFESSIONALS
We are a group of highly-trained, efficient tow truck drivers. Everyday we come across different situations where a customer is in need of our assistance. This means that we are able to consistently provide hands-on, superior customer service each and every day. Our number one priority is getting you and your vehicle where you need to be quickly, for a reasonable price - a great towing service that you can count on. 
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OUR PROMISE TO YOU
It is the little things in life that make the biggest difference. That’s why we promise to focus on the little things when providing our auto towing services. A lot of people ask us, “What makes you stand out from the rest of the tow truck companies?” Each time we tell them one thing: we focus on the little things. Greeting you with a smile, opening the door for you, providing advice on your vehicle’s situation, offering the lowest prices, we could go on and on. Here at Smithfield Towing, we cherish the little things. So next time you are in need of towing services in the Smithfield, VA area, think of Smithfield Towing to help get you where you need to go. We know we are the best tow truck company in Smithfield, VA. But don’t just take our word for it - check out some of the reviews from our wonderful towing customers!
It is the little things in life that make the biggest difference. That’s why we promise to focus on the little things when providing our auto towing services. A lot of people ask us, “What makes you stand out from the rest of the tow truck companies?” Each time we tell them one thing: we focus on the little things. Greeting you with a smile, opening the door for you, providing advice on your vehicle’s situation, offering the lowest prices, we could go on and on. Here at Smithfield Towing, we cherish the little things. So next time you are in need of towing services in the Smithfield, VA area, think of Smithfield Towing to help get you where you need to go. We know we are the best tow truck company in Smithfield, VA. But don’t just take our word for it - check out some of the reviews from our wonderful towing customers!
If you’re looking for a fast and reliable tow truck service, Smithfield Towing is the way to go. Brad showed up and within minutes my truck was securely fastened on his flatbed. The cost was very reasonable and he was very professional. - John W.